5 Basic Relationships and the Bottom Line

FIVE BASIC RELATIONSHIPS AND THE BOTTOM LINE   If you lead a large business organization, it’s likely that the general public doesn’t trust you.  The National Leadership Index 2009 found that Americans have below-average confidence in leaders and while those levels are increasing they still remain lower than in years prior to 2008. 69% of all Americans believe we have a leadership crisis…

3 Steps to Trust

Work Effects  Developing Trust, Delivering Results Work Effects Crafts 3 Small Steps for Building Trust and Leaving Big Footprints in the Workforce   What do Augustus Caesar, George Washington, Gandhi and Jack Welch have in common? All of these great leaders mastered the small steps of building trust among their superiors, peers and followers. Trust is what drove…

Change Management

Change Management Our world is changing every day and it is up to each organization to evolve and grow if it is to remain competitive and survive. Most organizations have very good intentions when it comes to change; they strategize, conduct assessments and identify focal points. However, these same organizations often times end up with…

Citi Case Study

Think Globally. Lead Locally.   The Citi That Never Sleeps Citigroup is accustomed to making headlines. From forming through one of the world’s largest mergers in history, to the Sandy Weill era, to peaking just before the 2008 financial crisis, life at Citi is always interesting. The leading global bank has around 200 million customer…