On almost a daily basis we open a major newspaper and read about an organization that has lost its way because technology, competition or the economy has changed the playing field. We then open a business magazine and we see that a leader has guided its organization into hot water because of poor decision making...

After investing considerable time and resources to conduct a multi-rater review (360 review), many organizations dilute or destroy its effectiveness by neglecting to implement an effective follow-up plan...

Every time you interact with someone, these are subconscious questions in which you search for answers. Whether it is your manager, someone you manage, a contractor, customer or other stakeholder – it’s a regular occurrence...