Change in Leadership: SSOE The Company SSOE is a professional engineering, architectural, and construction management firm with projects in more than 40 countries. Starting in 1948, SSOE has grown into a top 10 firm with about 1,000 employees across 20+ locations in 6 countries. It has earned a reputation for high quality delivery…
Deploy Action Plans Managers to Leaders Although the words may sometimes be used interchangeably, a manager is not always a leader. Work Effects focuses on making this shift to ensure sustainable change. Some managers have a natural investment in quality leadership, others couldn’t be paid to attend a leadership seminar, and the majority…
Lasting Change Comes First In most corporate-wide change initiatives, people form functional committees to change the policies and procedures, which often fail. Sustainability is missing from these action plans, so changes can just be made to the new policy again next week. Work Effects takes a holistic approach that ensures everyone is on the same…
The Golden Ticket Think of your last vacation. Before the pool side margaritas, you bought a ticket. And there weren’t only the 18 holes that came along with it. There were specific rates, options for foreign countries, different fees for different airports, you could change or cancel a ticket; all with just a few…
The Company Kaleida Health may not be the first thing that comes to mind when thinking of New York.However, with its five hospitals, 96 clinics, and one million annual patients, we thought there was something in the Big Apple for us to sink our teeth into. Kaleida is the largest health care provider in western…
Creating Resolutions Ellen took The Conflict Lens™ as part of a leadership training course that her company was sponsoring. For the first conflict, she chose to analyze a conflict with a peer, which was ongoing. Despite her best intentions, she had been unable to bring the conflict to a constructive resolution. The second conflict was…
Creating Constructive Conflict Resolution Based on research of over 6,000 actual workplace conflicts, Conflict Lens discovered that behavior centered on conflict can be measured and described through ten dimensions. To effectively manage conflict situations, people must become aware of their reactions to conflict and learn methods for achieving constructive outcomes. The assessment of…