The Company Kaleida Health may not be the first thing that comes to mind when thinking of New York.However, with its five hospitals, 96 clinics, and one million annual patients, we thought there was something in the Big Apple for us to sink our teeth into. Kaleida is the largest health care provider in western…
Creating Resolutions Ellen took The Conflict Lens™ as part of a leadership training course that her company was sponsoring. For the first conflict, she chose to analyze a conflict with a peer, which was ongoing. Despite her best intentions, she had been unable to bring the conflict to a constructive resolution. The second conflict was…
The Situation According to the Association for Corporate Growth (ACG), eighty five percent of mergers and acquisitions fail. Why is this? Strategies and financial data of merging companies are thoroughly researched, but culture is rarely brought to the table. As a result, these perfectly planned strategies become stagnated by competing cultures. In 2014, the Arizona…
Trust is at the heart of employee engagement, productivity, creativity and sustainable business as a whole. When employees feel they can trust their organization and their leaders, it’s easier for them to also feel aligned to the company’s mission, its products and their work. Building and maintaining trust starts with leaders. Leaders who aren’t…
Change Management Our world is changing every day and it is up to each organization to evolve and grow if it is to remain competitive and survive. Most organizations have very good intentions when it comes to change; they strategize, conduct assessments and identify focal points. However, these same organizations often times end up with…