Creating Resolutions Ellen took The Conflict Lens™ as part of a leadership training course that her company was sponsoring. For the first conflict, she chose to analyze a conflict with a peer, which was ongoing. Despite her best intentions, she had been unable to bring the conflict to a constructive resolution. The second conflict was…
Creating Constructive Conflict Resolution Based on research of over 6,000 actual workplace conflicts, Conflict Lens discovered that behavior centered on conflict can be measured and described through ten dimensions. To effectively manage conflict situations, people must become aware of their reactions to conflict and learn methods for achieving constructive outcomes. The assessment of…