Coaching Leaders by Asking Questions The best coaches lead by asking questions, engaging executives in the feedback, and driving to specific plans for improvement. Feedback results in development only if the leader a) understands the feedback, b) appreciates its importance, c) identifies specific actions that will lead to improvement, d) makes a commitment…
Coaching Leaders by Asking Powerful Questions Feedback results in development only if the leader Understands the feedback Appreciates its importance Identifies specific actions that will lead to improvement Makes a commitment to these actions and Follows through on these plans Coaches can be instrumental in this process. The best coaches lead executives while allowing the…
Goals are the mountains that you say you are going to climb. They are not small tasks, nor do they encompass all work that you will do. Setting Useful Goals In this time of spectacular organizational collapses, caused by leadership failures in organizations such as MCI, Enron, and HealthSouth, organizations need their leaders…
4R Model of Transformational Leadership Transactional Leadership vs. Transformational Leadership The 4R model was developed by Dr. Mark W. McCloskey to depict “the interplay of critical variables in the process of transformational leadership.” The graphic below shows some of the key characteristics of Transactional and Transformational Leadership. While both styles of leadership are useful…
The Golden Ticket Think of your last vacation. Before the pool side margaritas, you bought a ticket. And there weren’t only the 18 holes that came along with it. There were specific rates, options for foreign countries, different fees for different airports, you could change or cancel a ticket; all with just a few…
The Company Everyone knows a Kane County. On the edge of Chicago, Kane marries the rural and city worlds. The county contains the cities of Aurora, Batavia, Elgin, Geneva and surrounding communities. The health department of Kane has a vast array of responsibilities ranging from the oversight of schools for nutrition implementation, to working…
The Company Kaleida Health may not be the first thing that comes to mind when thinking of New York.However, with its five hospitals, 96 clinics, and one million annual patients, we thought there was something in the Big Apple for us to sink our teeth into. Kaleida is the largest health care provider in western…
Creating Constructive Conflict Resolution Based on research of over 6,000 actual workplace conflicts, Conflict Lens discovered that behavior centered on conflict can be measured and described through ten dimensions. To effectively manage conflict situations, people must become aware of their reactions to conflict and learn methods for achieving constructive outcomes. The assessment of…
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FIVE BASIC RELATIONSHIPS AND THE BOTTOM LINE If you lead a large business organization, it’s likely that the general public doesn’t trust you. The National Leadership Index 2009 found that Americans have below-average confidence in leaders and while those levels are increasing they still remain lower than in years prior to 2008. 69% of all Americans believe we have a leadership crisis…